Learner Terms and Conditions

Last Updated: 10/29/2025

Parties

This Agreement is between LicenceHelp and the Learner who has signed up to our platform in accordance with these Terms and Conditions.

1. Term of Agreement

This Agreement commences on the day the last party accepts this Agreement digitally and terminates when an Event of Termination takes place.

2. Capacity

The Learner warrants they have a current and valid Learner Driving Permit or license
Agreement automatically terminates if Learner ceases to hold valid driving credentials
This is considered an essential term by LicenceHelp

3. Relationship of the Parties

Learners engage Driving Instructors directly as independent contractors
LicenceHelp acts as a conduit between parties
LicenceHelp is not party to lesson agreements
Instructors are independent and not agents of LicenceHelp
Learners are responsible for their own safety and due diligence

4. Payment Terms

All lessons must be paid in advance
24-hour cancellation policy applies
No-shows forfeit full lesson fee
Credits expire after 24 months
Refunds processed according to Payment Policy

5. Learner Responsibilities

Arrive punctually for all lessons
Follow all instructor directions
Provide accurate contact information
Obey all traffic laws during lessons
No mobile phone use during instruction
Maintain respectful conduct at all times

Additional Provisions

Privacy Policy

We collect and use your information in accordance with Australian Privacy Principles. Our Privacy Policy forms part of this Agreement.

Intellectual Property

All LicenceHelp materials, resources, and content are protected by copyright and may not be reproduced without permission.

Governing Law

This Agreement is governed by the laws of [Your State/Territory]. Both parties submit to the jurisdiction of these courts.

Dispute Resolution

Disputes will first attempt mediation, then arbitration if unresolved. Costs are shared equally between parties.

Acceptance of Terms

By using LicenceHelp services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. We reserve the right to modify these terms at any time.